Get in touch
Contact Hope Tree Family Services
The fastest way to reach us is a phone call during office hours. If it’s easier, leave your details and we’ll call you back.
Office details
- Visit us 109 N Arthur Ave #203, Pocatello, ID 83204
- Office (208) 234-4673
- After-hours line, for existing clients (208) 339-4673
- Email office@myhopetree.com
- Office hours Monday to Thursday, 8am–6pm
- Communities we serve Pocatello, Blackfoot and Idaho Falls
In a crisis? This form and inbox are not monitored around the clock. Call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day. Existing clients can call our after-hours line at (208) 339-4673. If there is immediate danger, call 911.
Request a callback
Leave your details and we’ll get back to you during office hours.
Before you call
Common questions
What are your office hours?
Our Pocatello office is open Monday to Thursday, 8am to 6pm. You can call us on (208) 234-4673 during those hours.
What happens after I send a callback request?
Someone from our office will get back to you during opening hours — Monday to Thursday, 8am to 6pm. We’ll ask what you’re looking for, answer your questions, and help you work out which service fits. If you’d rather not wait, call us directly on (208) 234-4673.
Do you accept insurance or Medicaid?
Call the office on (208) 234-4673 and we’ll check your coverage with you and explain your options before you commit to anything. [CLIENT TO CONFIRM: insurance plans accepted, whether Idaho Medicaid is accepted, self-pay rates and any sliding scale.]
Do you serve Blackfoot and Idaho Falls?
Yes. We have served the Pocatello, Blackfoot and Idaho Falls communities since 2002, and our office is at 109 N Arthur Ave #203 in Pocatello. [CLIENT TO CONFIRM: whether Blackfoot and Idaho Falls have their own offices or are served from Pocatello.]